Terms Of Use

Roseapp facilitates tailored tutoring sessions. By using our platform, you agree to adhere to our terms, which include respecting intellectual property, safeguarding privacy, and complying with community guidelines. Let's learn and grow together. Happy learning!

Instructions / Terms and Conditions for Teachers Login

  • Teachers are required to take 1 hour of class for each child. Please do not mark your attendance if the class cannot be continued due to technical difficulties; you can only mark your attendance once the lost time has been made up in the next class or through special classes.
  • Teachers should not share any of their personal information, including their phone number or social media profile IDs, with students in any form.
  • Teachers should interact with students or conduct classes only through the Roseapp video call system or Roseapp chats.
  • Teachers must follow the below-mentioned instructions while taking classes:
    1. Keep your camera open.
    2. Wear formal attire.
    3. Use a headset or headphone
    4. Be polite while speaking with students and parents.
    5. Share activities for kids or notes only through Roseapp chat.
  • After taking lessons, record your attendance and make sure that the student marks the attendance as well (a class will only be recorded as taken if both the teacher and students confirm that they attended; teachers will only be paid for classes that are confirmed as taken by both parties).
  • The payment will be credited to your account only three days after you select the cash withdrawal option.
  • There will not be any payments for demo classes.
  • Make sure that you enter the bank account details correctly. Roseapp won't be responsible for any missing or incorrect bank account details entered by the user. It is important to double-check the information before submitting it to avoid any issues with payment processing.
  • If teachers continue to receive unfavorable// negative feedback from parents, they will be removed from the Roseapp team.
  • All the information, including education qualifications, provided during registration must be correct; if not, it may result in disqualification from the Roseapp platform. It is crucial for teachers to accurately represent their qualifications to ensure a reliable and trustworthy learning experience for students.
  • Teachers should be present to take classes at their selected time slots. If you are absent or late for any classes after selecting the time slots, you should inform the parents in advance through Roseapp chat.

Policy

The fees paid for training will not be reimbursed if teachers are terminated from the Rose app platform for failing to comply with any of the aforementioned terms and conditions.

Note: Policy violations may result in suspension or termination from the platform.

Instructions / Terms and Conditions for Students Login

  • Students should not share their private information with teachers, such as their phone numbers or social media accounts. You should only communicate via Roseapp chat.
  • Your first class will be a demonstration class.
  • You should finish the course within three months after the allotted duration of the course. You won't have access to the course materials after three months.
  • There won't be any fee reimbursement for non-completion of the course.
  • Make sure to mark your attendance only after completing the class. Roseapp won't be responsible for your loss of class or money if attendance is marked before completing the session.
  • Be respectful towards teachers. Any improper behaviour during the lesson is strictly prohibited, and if discovered, you won't be allowed to continue with the lessons and won't receive a fee refund.
  • After submitting the payment, you can select any other course of your choice if you are unable to continue with classes or are not interested in a particular course. There won't be a refund under any circumstances.
  • Roseapp will not disclose any personal information about the student, including mobile numbers, to anyone or in any way. It will only be used for official follow-ups.
  • Take a demo class before selecting a course; if it is not a good fit, you may switch to another course or teacher.
  • Roseapp will be responsible for any issues or complaints regarding the teachers; you can either change the instructor or your course.
  • Be honest and sincere while giving reviews about teachers.
  • If you are unable to attend a class due to technical issues, it will be compensated with the next session or through special classes. Mark your attendance for that class only after its completion.
  • Roseapp offers lessons in a one-teacher, one-student format, so no more than one student is permitted in any class.